Home / FAQ
  • How long does it take to receive a reply after I inquire?

    We value every inquiry. On weekdays, we will respond within one hour of receiving your inquiry.

  • Are you a factory or a trading company?

    We are a trading company, acting as an agent for Covestro, a Fortune 500 company.

  • What products do you mainly offer?

    We focus on polyurethane raw materials, including TDI, MDI, polyether polyols, and polymer polyols.

  • In which fields are the products mainly used?

    Our products have a wide range of applications, including: upholstered furniture, car seats, rigid foam insulation, refrigerators and freezers, coatings, adhesives, etc.

  • What are the payment methods?

    When quoting a price, trade terms (such as FOB, CIF, etc.) will be confirmed. For mass production, a 30% prepayment is typically required, with the balance due upon presentation of a copy of the bill of lading. T/T is the primary payment method, but L/C can also be negotiated.

  • How to arrange cargo transportation?

    We have warehouses in Shanghai Port, Qingdao Port and Ningbo Port, and maintain sufficient inventory all year round.

  • Which markets are our products mainly exported to?

    Our products are sold to more than 30 countries and regions around the world, including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia and Canada.