Upgrade the digital supply chain service system to improve global order response efficiency

The company has completed iterative optimization of its online supply chain service module, integrating functions such as inventory inquiry, sample application, technical document download, and online inquiry processing. This has streamlined communication channels with overseas customers across multiple channels, and simultaneously improved the multilingual product database and solution case library.

After the new system went live, overseas customers can independently query raw material category parameters, download product manuals and application solutions. The business team leverages digital tools to simultaneously handle inquiries from multiple regions, optimizing the entire process of sample delivery, order scheduling, and logistics tracking.

Going forward, the company will continue to iterate its digital service tools, improve online service functions based on overseas market procurement habits, and leverage its one-stop supply chain service advantages to shorten inquiry response, sample delivery, and order fulfillment cycles, adapting to the trend of lightweight and efficient global trade.